How to Switch Insurance Providers Without Losing Cover

Switching insurance providers can feel risky. Many people worry there could be a gap in cover or that they might lose important protections.

The good news is that you can switch insurance safely if you take a few simple steps. This guide explains how to change provider without losing cover, and what to watch out for along the way.

Make Sure Your New Policy Starts on Time

The most important thing to check when switching insurance is the start date of your new policy.

Your new cover should begin immediately after your old policy ends. Even a one-day gap could leave you uninsured if something goes wrong.

Before cancelling your existing policy:

·       Confirm the exact start date and time of the new one

·       Make sure it matches the end date of your current policy

If you’re unsure, ask your insurer or broker to confirm this in writing.

Don’t Cancel Your Old Policy Too Early

It’s usually best to set up your new policy first and only cancel your old one once everything is confirmed.

If you cancel too early and something happens before your new cover starts, you may have to pay the costs yourself.

Some insurers will automatically end your policy when it expires, while others require you to cancel. Check what applies to your policy so you don’t end up paying for cover you no longer need.

Check That Your Cover Is Like-for-Like

When switching provider, don’t assume all policies are the same.

Before you change:

  • Compare what is covered and not covered

  • Check policy limits and excess amounts

  • Look at any optional extras, such as accidental damage or emergency cover

A cheaper policy may offer less cover, so it’s important to understand what you’re giving up (or gaining).

Be Honest When Giving Information

When you apply for a new insurance policy, you must give accurate and complete information.

If you leave something out or provide incorrect details, your insurer could:

  • Reduce a future claim

  • Reject a claim

  • Cancel the policy

This includes details about previous claims, convictions, or changes to your home or vehicle.

Keep Proof of Your No Claims Bonus

If you’re switching motor or home insurance, you may need to provide proof of your No Claims Bonus.

Your old insurer can give you this, usually when your policy ends. Keep a copy in case your new insurer asks for it.

Check for Cancellation Fees or Refunds

Before switching, check whether your current insurer:

  • Charges a cancellation fee

  • Offers a refund for any unused time left on the policy

Knowing this in advance helps you avoid unexpected costs.

Get Help if You’re Unsure

If you’re not confident about switching on your own, a regulated insurance broker can help you compare policies and make sure there’s no break in cover.

You can also contact your insurer directly if you have questions about cancellation or start dates.

Need More Assistance?  

If you have any further questions Insurance Ireland’s Information Services team is here to help:  

Email: feedback@insuranceireland.eu  

Tel: (01) 676 1820 

 

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